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Will my therapist treat what I say as confidential?
All therapists are registered with their respective professional organizations, having successfully completed the required education, exams, training, practice, and ongoing supervision.
In general, therapists will keep what you tell them confidential, but there are some limited exceptions. For example, if you threaten serious harm to yourself or to an identifiable victim, the therapist may be required to report this information to the relevant authorities. Therapists are also subject to ongoing professional supervision as required by their organizations.
Before starting therapy, it’s a good idea to discuss any concerns or questions you have about confidentiality with your therapist to fully understand their obligations.
Can I cancel or reschedule a session?
Yes, you can cancel or reschedule a session up to 24 hours before it begins. If you cancel the session later than this, the payment for the session is non-refundable.
How to understand if I need to see a therapist?
Seeking the guidance of a psychologist can be incredibly beneficial when problems arise in various aspects of your life, such as:
- Family Issues: Struggles with family dynamics, communication, or unresolved conflicts.
- Relationship Problems: Difficulties in romantic relationships, friendships, or other personal connections.
- Mood and Fatigue: Persistent bad mood, lack of energy, or feelings of exhaustion.
- Constant Stress: Living in a state of continuous stress or feeling overwhelmed by daily pressures.
- Unresolved Health Issues: Somatic illnesses that do not respond to medical treatment.
- Financial and Career Problems: Challenges in managing finances, career setbacks, or professional dissatisfaction.
You should also consider therapy if you frequently experience dissatisfaction or anxiety, or if something is constantly worrying and gnawing at you. All emotions and feelings that cause you discomfort can be effectively addressed with the help of a specialist.
I don't like my therapist, what should I do?
If you are not satisfied with your therapist, use the specialist selection feature on our platform. You can choose from four suggested therapists. Additionally, on the main page of the platform, there is a filter for specific issues. Use it to see all the specialists who have experience working with your particular concern.
It's important to understand what exactly didn't work for you. Working on yourself is not always a joyful process, as it often involves confronting aspects of your personality that you haven't seen or didn't want to see before. Accepting and processing these aspects requires resilience.
Finding the right therapist can be challenging, much like finding a new friend. Don't give up; the results are worth the effort you put into finding a specialist who is right for you.
How to choose a specialist?
Choosing the right specialist is crucial for achieving the best outcomes in therapy. Here’s how our process helps you find the ideal therapist:
After you sign up, we will match you with an available therapist who aligns with your objectives, preferences, and the specific issues you are dealing with. Different therapists have various approaches and areas of focus, so it's essential to find the right person to help you achieve the best results.
We have a high success rate in providing successful matches, ensuring that most clients find a suitable therapist on their first try. However, your comfort and satisfaction are our top priorities. If you start the process and feel that your therapist isn't a good fit, you have the option to be matched with a different therapist.